Contact Us

For donors

If you have questions about your donation or tax receipt and:

• donated online, contact onlinedonations@redcross.ca
• donated through another method, please call your local Red Cross office or contact feedback@redcross.ca.

Water safety, first aid and babysitting course information

Please visit our find a course webpage or call 1-877-356-3226.

• Atlantic Canada: 8:30 a.m. to 5:00 p.m. AST
• Ontario and Quebec: 8:30 a.m. to 5:00 p.m. EST
• Western Canada, Yukon and Northwest Territories: 8:30 a.m. to 5:00 p.m. MST

For journalists

Please find a list of national and local media contacts here.

Red Cross emblem

No organization, except the Canadian Red Cross and the medical services of the armed forces, has the right to use the red cross emblem in Canada. Learn more. To report misuse of the red cross emblem, please complete the Emblem misuse form.

Website enquiries

If you are experiencing problems with the website or have a technical enquiry, please email webmaster@redcross.ca.

Questions or comments?

Contact your local Canadian Red Cross office or feedback@redcross.ca.

Canadian Red Cross offices

National Office
170 Metcalfe Street, Suite 300
Ottawa, Ontario
K2P 2P2
Tel: (613) 740-1900
Fax: (613) 740-1911

Atlantic Zone office
133 Troop Avenue
Burnside Business Park
Dartmouth, Nova Scotia
B3B 2A7
Telephone: (902) 423-3680
Fax: (902) 422-6247

Offices within Atlantic Canada

Ontario Zone office
5700 Cancross Court
Mississauga, Ontario
L5R 3E9
Tel: (905) 890-1000
Fax: (905) 890-1008

Offices within Ontario

Québec Zone office
6, place du Commerce
Verdun, Quebec
H3E 1P4
Tel: (514) 362-2930
Fax: (514) 362-9991

Offices within Québec

Western Zone office
100-1305 11 Avenue SW
Calgary, Alberta
T3C 3P6
Tel: (403) 205-3448
Fax: (403) 205-3463

Offices within Western Canada